MOONSTONE STUDIO: BOOKING FORM

Complete the form below with your preferred date and room and we will contact you as soon as possible to confirm the booking and price.

Please ensure that you have read and understood the booking procedure and detailed below.

• Full pre-payment is required.
• No baby cot available.
• Check-in time: 14h00hrs.
• Check-out time: 12h00 hrs.
• No charge for children under 12 years sharing a room with parents without extra bed.
• Safety deposit box is provided in every room.

• Full Moon Reservations Low Season : A minimum stay = 4 nights, and arrival date can be on Full Moon date.
• Full Moon Reservation High Season: A minimum stay = 5 nights, and arrival date can be on Full Moon date.
• New Year Reservation & Full Moon Reservation Peak Season: A minimum stay 7 nights.

• After we receive your booking enquiry, you get a detailed offer about availability, total costs and the cancellation policies for the requested period.
• Given that you entered a valid email address, you will receive an answer within a few hours. However, due to different time zones and weekends, this can be delay by up to 24-48 hours in some cases.
• If the room(s) is/are available and you wish to confirm, you might be requested to secure the booking by a deposit within 1-2 days. Please note, that room availability sometimes change daily, especially during peak seasons.
• The deposit is usually between 50-100%. The balance to be paid direct at the hotel.
• For any deposit, you will receive an electronic payment receipt.
• If you have to cancel a reservation, please do it as early as possible by email or Fax. A FULL REFUND to your credit card can be processed up to 3 days after payment received. After 3 days any cancellation will be subject to the policy of the resort which is always NON-REFUNDABLE unless specified. The commission paid to PHANGAN INFO is always NON-REFUNDABLE in any case. Reservations with arrival date within 1 month of the date payment received strictly NO REFUND.
  

• All prices are quoted are in Thai Baht.
• In all circumstances Phangan Info Co. Ltd charges a minimum credit card service fee of 5% for making a reservation. There are no charges for deposits paid by bank transfer.
• Phangan Info Co. Ltd can take secure deposit payments by Mastercard, VISA or AMEX credit card at https://www.phangan.info/reservation, all you need is a valid Reservation Number and Email address. If you cannot make payment by credit card, Phangan Info Co. Ltd and our clients recommend using either direct bank transfers or money transfers by Western Union. Details of this can given on request.